McKesson has again been named Company of the Year in the Medical Imaging category by global consulting firm Frost & Sullivan.
Scott Galbari, VP Marketing and Portfolio, of McKesson Imaging & Workflow Solutions (IWS) answers questions about the award and its significance.
Q: Why is industry recognition such as this important?
A: Industry recognition of the significant product changes and innovations we’ve undertaken since winning the award initially in 2014 illustrates how well-received Conserus™ solutions have been in the marketplace. According to the report, “McKesson Imaging Workflow Solutions group has risen from this period with what Frost & Sullivan considers as the most comprehensive and powerful enterprise imaging informatics vendor agnostic toolset available in the industry today.”
Q: Does Frost & Sullivan recognize many other vendors with these types of awards?
A: No. The Best Practices Awards, which include Company of the Year, are presented to companies that “encourage significant growth in their industries, have identified emerging trends before they became the standard in the marketplace, and have created advanced technologies that will catalyze and transform industries in the near future.” Company of the Year rewards companies that are not only leaders in their industries but are leaders among non-industry peers, as well.
Q: What does Frost & Sullivan say specifically about the Conserus solutions?
A: The Conserus portfolio embodies every best practice element expected from a next-generation enterprise imaging informatics solution set. It stresses the core elements, such as workflow efficiency and productivity. Conserus is designed to optimize the impact of medical imaging on the overall quality of care, patient safety, and appropriateness of orders, overall cost-efficiency of care and the ultimate outcomes of each individual care pathway. McKesson’s IWS portfolio is designed with interoperability, deep clinical knowledge and imaging domain expertise to help customers transform their imaging business.
Q: How are McKesson Imaging & Workflow Solutions helping customers reach their goals?
A: Hospitals and health systems across North America are already using Conserus to achieve high-level clinical and operational goals as well as financial enterprise-level objectives such as: improving quality and communication workflows, harmonizing the siloed IT solutions ecosystem, and managing the total cost of ownership through cost control and optimization.
Q: What role do professional services play in the overall award?
A: To maximize its value proposition in enterprise imaging, McKesson IWS strives to operationalize Conserus by fully leveraging the proven capabilities of its exemplary professional consulting services team. McKesson Medical Imaging Consulting and Solutions provide optimizations, workflow, and adoption services that efficiently incorporate proven methodologies and techniques, such as 6 Sigma and Change Management, and support enterprise-wide change.
In addition to the core competency of IWS in medical imaging software, McKesson’s IWS customers benefit from the ongoing advances of the organization in healthcare IT services in general. Managed hosting and healthcare analytics are two examples of cross-enterprise services that McKesson puts to good use in ensuring the success of its imaging customers.
McKesson Imaging & Workflow Solutions strong commitment to vendor neutrality, strict adherence to standards and taking ownership of its customers’ success has bolstered customer confidence in its solutions.
Q: What’s the prediction for the future of McKesson Imaging & Workflow Solutions?
A: McKesson IWS designed the Conserus portfolio as a means to reinvent its value proposition in enterprise medical imaging. The company continues to advance and improve the solution set that has garnered significant market recognition. Looking ahead, as imaging service providers increasingly implement an enterprise imaging strategy, McKesson is well-positioned as the partner of choice to enable, facilitate and ensure their successful transition to value-based care.
If you are at RSNA this week, be sure to ask about Conserus at McKesson booth 7313, North Hall.