How Provider Organizations Can Tackle Healthcare Challenges in 2015: A Q&A with Erkan Akyuz


Erkan Akyuz, President of McKesson Imaging and Workflow SolutionsToday’s hospitals and physicians must deliver high-quality care while increasing efficiency and reducing costs. In order to deliver care in this manner, relevant clinical data must be accessible in real-time and managed efficiently. As healthcare leaders rise to meet the challenges within the changing healthcare landscape, technology must evolve in order to help providers face new challenges.

In this interview, Erkan Akyuz, President of McKesson Imaging and Workflow Solutions (IWS), shares insights into the challenges that face provider organizations in 2015 and how technology solutions offer increasingly valuable resolutions to these challenges.

What would you list as the top challenges facing leading provider organizations?

Provider organizations are facing more challenges than ever. A big one is the challenge of transitioning to value-based care and payment methods. Physicians focusing on population health initiatives must work to coordinate care across the continuum and seek interoperability between care providers. This coordination of care requires infrastructure elements that will support better data management and value-based care models.

Another challenge is the pressure on organizations to reduce costs even as healthcare leaders make substantial IT investments in technology that will allow them to meet clinical goals. Financial sustainability is key in 2015.

Read more about the challenges facing today’s healthcare organizations in McKesson’s new eBook, 13 Insights for Conquering Healthcare Challenges in 2015 from the Experts.

What’s different about leading provider organizations in an era when technology is changing everything?

As Guy Masters of The Camden Group has pointed out, certain leaders have labeled 2015 as a time for hospitals and physicians to “step up to the ‘third platform’” of technology use in healthcare delivery. As hospitals redesign care models and clinically integrate providers, their end goal is to deliver quality healthcare while still being efficient about costs. Technology is key to assist providers through these changes.

How can technology solutions help providers address these challenges?

First, technology solutions and services can help providers manage change both rapidly and effectively. Second, technology can provide the interoperability and flexibility required to drive down cost and realize the true value of enterprise diagnostic imaging.

As technology changes rapidly, how do leading provider organizations stay current without sacrificing quality while still making cost-effective decisions?

There are a couple ways to keep up with technology’s rate of change without making any sacrifices in quality. One is to take the Triple Aim seriously by investing in the infrastructure required, and get physician leaders on board to drive population health initiatives.

Another important step is to consolidate information and break down data silos in order to improve the quality and cost effectiveness of care delivery.

How is McKesson addressing changes in technology?

We know that healthcare will continue to evolve and value-based care will present both challenges and opportunities for our customers. Technologically, we’ll continue to deliver flexible, interoperable enterprise medical imaging products and services that help meet those needs. We’ll work with our customers to help them ensure they can deliver better patient care using our technology.

As change continues in the industry, we ultimately want to light the healthcare IT path for our providers so that they continue to recognize the importance of imaging as one of the most impactful tools for diagnosis. We seek to empower them with information and analytics to quantify their contribution to the value chain.

For more #healthITinsights from leading industry experts on how they are tackling their top healthcare challenges, get a copy of 13 Insights for Conquering Healthcare Challenges in 2015 from the Experts.

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