Advice from the Expert: Fostering a Culture of Quality


marlene-stodgell-ogrady-discusses-quality-healthcareSuccessfully establishing and measuring quality in a health care system isn’t a singular event. You can’t achieve it, claim victory and then forget about it. Embedding a mindset of quality throughout a health care system is ultimately more powerful, but how is it possible to implement, let alone measure this intangible concept?

For Marlene Stodgell O’Grady, Director of Quality, Education and Safety at Alberta Health Services (AHS), a mindset of quality becomes possible in a culture that’s objective and focused on learning. She believes one way to foster this culture is through an anonymous peer review process, and during her work overseeing AHS’ regional quality system, she’s learned a few important lessons about what works and what doesn’t.

In today’s post, you’ll hear firsthand her reasons for championing anonymous peer review as well as some of the surprises she experienced as the solution rolled out across Alberta.


Conserus Workflow Intelligence is a solution that automates and measures quality radiology workflows so that you can focus on creating a quality mindset. If you want to see it in action, book a demonstration at SIIM’s regional event in Wisconsin on October 24th, or at Booth 7313 in Chicago at RSNA.


Leave a Reply