Medical Imaging 3.0: Radiology Information Tools to Engage Patients


Medical imaging professional with patientMedical imaging 3.0 aims to optimize real-time access to radiology information and knowledge, engage and empower patients, enhance incentives for aligned value and transparency, support a culture of learning, and ensure a robust and competent medical imaging support system. Medical imaging 3.0 is a change process led by the American College of Radiology (ACR).

Throwing Down the Gauntlet Before Medical Imaging Stakeholders

Richard Duszak, MD, senior director of the ACR, writes, “The ACR is challenging its members, its staff, and all medical imaging stakeholders to work together to help transform medical imaging into a more durable and more valuable enterprise. That change is reflected in the cultural transformation campaign being launched as Imaging 3.0.”

A state of the art radiology information system (RIS) is essential to meet this challenge. Medical imaging 3.0 equips 21st century radiologists with technology that will ensure their role evolves with quality health care delivery and new payment models.

Radiologists Call to Action

Medical imaging 3.0 is a call to action for radiologists to take a leadership role in shaping America’s future health care system.  A radiology information system gives radiologists an enormous edge in that endeavor by providing immediate access to everything needed to efficiently and cost-effectively manage the diagnostic medical imaging process, while improving patient satisfaction and experience through well-organized patient tracking, fast report turnaround and billing error reduction.

Duszak writes, “The end points of this transformation are unknown, but what seems almost certain is an evolution from our current transactional visit and service-oriented delivery model to one that focuses instead on coordinated longitudinal care. Future models must stop rewarding physicians and facilities for doing things to patients, and reward them instead for doing things for patients.”

Respecting a Patient’s Time

One of the most common complaints from patients, centers on the doctor who thinks his or her time is more valuable than theirs. Respecting a patient’s time falls under the category of “doing things for patients.” Enterprise medical imaging integrated with PACS saves hours of time for both patient and clinician.

The system tracks a patient’s medical imaging history in its entirety, within the radiology department and across the healthcare enterprise. Medical imaging files and the patient’s medical report can be retrieved from electronic medical records within minutes. Even the patient’s appointment can be scheduled as soon as an order is received.

Scheduling of the radiology staff within the allocated time slots can also be managed within the RIS. A patient’s imaging history is tracked from admission to discharge and synchronized with past, present and future appointments.

In what ways are you embracing medical imaging tools to better engage with patients?

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