Radiology Workflow that Consolidates, Prioritizes, Automates and Assigns Tasks: A Q&A with Laurie Bergeron
Missed service level agreements and turnaround times, manual interventions, work interruptions and silos of information – these are a few of the typical challenges that radiology departments face. Frustrated referring clinicians, wasted time and inefficiency are the undesired results.
That’s where workflow solutions can be of assistance. They help counter challenges like these through automated alerts, escalations, consolidated tasks and enhanced communications. Laurie Bergeron is a product analyst at McKesson, and she shares her insight about the latest workflow solution, McKesson Enterprise Image Workflow Intelligence™, in this Q&A.
Q: What can radiology managers expect their team to experience when using McKesson Enterprise Image Workflow Intelligence?
With more than 55,000 attendees, 4,000 courses and countless conversations, RSNA 2014 is officially a wrap. From scientific studies to best practices, a plethora of medical imaging topics of value were discussed. Although it’s difficult to choose, here are 3 RSNA highlights that I found particularly interesting, including discussions about improving quality in a changing healthcare landscape, readying for ICD-10 and fostering teamwork to help improve patient care.
1. Improving Quality via Communication
As the healthcare landscape changes, achieving quality and meaning in radiology is increasingly important, according to one session at RSNA 2014. Radiologists’ ability to cooperate and interact with their team is growing in importance as well.
Within 10 years, it’s estimated that 50 percent of healthcare payments made will be value-based. As more health systems transition to value-based care models, leaders are seeking ACO support, tools and information. Radiologists are determining how to best prove their value in an ACO model as well.
Radiology leaders and team members may not realize that their medical imaging software is a tool that can provide valuable insight and ACO support, from tracking follow-up care to looking at complications data. Here are functions that Qualitative Intelligence & Communication System (QICS™) workflows can perform to offer ACO support.
The movement of healthcare delivery from fee-for-service to value-based payments has hit every segment of the industry, and imaging is certainly no exception. Every test is scrutinized for appropriateness with consideration being given to cost of the imaging studies as well as potential for radiation exposure with some of the imaging modalities.
Those measures are reasonable to help safeguard patients and reduce the incidence of unnecessary imaging, which has been estimated at $12 billion annually in the U.S.
At RSNA’s 100th annual meeting, representatives of more than 600 companies spread out over a half million square feet of space, demonstrating products both cutting edge and tried and true.
Radiology has never stopped advancing and improving throughout RSNA’s long history: each year new technology is unveiled by companies old and new. One company with a long history in healthcare technology is McKesson. McKesson highlighted solutions for RSNA attendees that help break down information silos between radiology or cardiology solutions and reduce complexities that are introduced through consolidation.