When it comes to organizational change, whether to value-based models of care, implementing Imaging 3.0 initiatives or following Meaningful Use Stage 2 objectives, CEOs and radiology leaders might feel as though the majority of their staff resists.
“What tends to happen when we get complicated, complex change, and we’ve got some moving parts, is that people don’t know … what their work is going to look like,” says Daniel Lock, a consultant about organizational change, in an online interview. “All this ambiguity and uncertainty causes people to resist and it’s one of the major reasons people resist.”
As healthcare organizations develop strategies to engage with patients, a number of challenges arise —especially when it comes to communicating with elderly patients. Almost 25 percent of elderly patients live in rural areas, more distant from healthcare facilities. They’re more likely to have chronic conditions such as diabetes, heart disease and arthritis. Communications strategies for the elderly may require special consideration and multifaceted tactics, even for digital platforms.
Patient records contain extremely private information, from diagnoses to bank account numbers, and that data is consistently under attack. The Ponemon Institute estimates that during the last year, 40 percent of healthcare organizations faced some type of criminal data attack. In the past five years, more than 29 million patient records have been compromised. Healthcare CIOs who are responsible for overseeing their organization’s IT operations will have to answer for any security breaches.
As a group that’s an impressive 75 million strong, three million American Boomers will hit retirement age every year for the next 20 years. As enterprise medical imaging technology advances and becomes more sophisticated, how will Baby Boomers respond to changes in the industry — and how will the industry respond to Baby Boomers’ expectations?
We’re discussing this question with three industry experts:
Richard Duszak, MD, Vice Chair of Radiology for Health Policy and Practice at Emory University School of Medicine and Chief Medical Officer, Harvey L. Neiman Health Policy Institute
Editor’s note: Despite rising healthcare costs, inconsistent quality of patient care in healthcare organizations has necessitated a crucial shift in the delivery of medical care. Systems that seek change are beginning to transition to a value-based care approach that seeks to manage costs while giving the right care at the right time. As healthcare organizations move towards this new model, enterprise medical imaging technology will play a crucial part in the successful implementation of value-based care models.
This article was originally published by Cat Vasko on Health IT Executive Forum and is republished here with permission.