Bridging the Gaps in Enterprise Imaging


The healthcare landscape is changing, and the evolution is being driven by provider consolidation, shifting payment models and an increased focus on quality measures. To navigate this new environment, providers need solutions that break down traditional silos and connect departmental solutions.  When looking for leaders in this market space, Frost & Sullivan assessed enterprise imaging informatics providers who designed solutions that would help their customers succeed in this new and shifting landscape. Although many providers may be more familiar with Change Healthcare Imaging and Workflow Solutions’ (IWS) departmental solutions for radiology and cardiology, it was the Conserus™ suite of solutions that garnered attention from Frost & Sullivan in their evaluation of imaging informatics product lines, and this “comprehensive and powerful […] vendor agnostic toolset” resulted in Change Healthcare Imaging and Workflow Solutions being named recipient of their 2016 Company of the Year Award.

There are four principal Conserus™ solutions, each offering what Frost & Sullivan described as “best-of-breed functionality” and “best practice element[s] expected from a next generation enterprise imaging informatics solution set.” Conserus™ Enterprise Viewer, Conserus™ Imaging Fellow, Conserus™ Image Repository, and Conserus™ Workflow Intelligence provide market-leading capabilities for enterprise functions such as universal and remote viewing, display and presentation of non-imaging patient information from the EMR alongside the images, cross-enterprise image sharing, storage and exchange, and workflow orchestration, respectively. Tomer Levy, General Manager of the Conserus solutions, describes the purpose for the product suite as follows: “We are a company with deep expertise in both clinical healthcare and technology. It is our mission to bridge the gaps between IT and clinicians, with systems that help both groups meet their needs.”

Continuing to describe the fundamental values behind Conserus’ development, Levy emphasizes, “Our solutions and products are interoperable by design. That means, operationally, they’re not tied to a specific vendor – they’re designed to interact with most standards-based systems.” This focus on interoperability is essential for health care providers who must balance their divergent priorities in the areas of patient care, IT concerns and financial pressures… When IT and clinical needs are considered equally, imaging and IT departments can collaborate to achieve the goals of today’s value-based-care environment. For example, a VNA was considered for many years to be primarily an IT investment. But now, hospitals are deploying an image repository so they make information available across a health system in a way that could reduce redundant, duplicate and unnecessary procedures and ultimately help deliver better outcomes and better quality.

The Frost & Sullivan report recognizes that the Conserus offering gives clinicians and IT professionals “revamped tools that go beyond the core departmental solutions” and that its product suite can help ensure that as the number of imaging studies performed continues to increase, so does the value of those images to their health systems.

As success is more and more defined through outcomes and quality, it’s clear that traditional imaging systems must work in conjunction with a new breed of enterprise informatics solutions that extend the reach of medical imaging beyond the department so it can make positive contributions to “the overall quality of care, patient safety, appropriateness of orders [and] overall cost-efficiency.”

Frost & Sullivan concluded, “the portfolio stands out as one of the industry’s most significant development in next-generation imaging informatics” and that “the improved value proposition of Conserus™ helps medical imaging service providers succeed in the transition to value-based care.”


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