Medical Imaging Workflow


Medical Imaging Workflow

As the healthcare landscape continues to prioritize interoperability, data sharing and value-based care, the efficiency and flexibility of your medical imaging workflow is key. With this shift in healthcare, organizations must solve the challenges of simultaneously increasing efficiencies, reducing costs and maintaining patient care.

From a variety of McKesson industry experts and guest authors, get insight on key concerns for healthcare leaders, ranging from how to help your radiologists redefine their roles to improving your diagnostic imaging department. Read the articles below to begin improving your medical imaging workflow today.

Radiologists Need Proper Tools to Follow-Up on Findings

10:17 am

Healthcare communication

Surgeons likely think that patient care centers on the scalpel, while radiologists think it’s about the scans and nurses believe it’s about bedside manner and being attuned to patient needs.

Patient care certainly is all of those things and many more. But at its very core, patient care is all about communication:

  • Patients communicating their symptoms and family history to physicians
  • Physicians communicating diagnoses to patients or communicating about needed tests and scans to the necessary providers
  • Technicians performing scans and radiologists interpreting the results and communicating that to physicians

Improvement is Within Reach—If Only We Could Manage All That Data

11:27 am

Radiology analyticsPerhaps the only thing worse than not enough data is too much data. Clinical staff and hospital leaders are all keenly aware that data is key to improving patient outcomes, increasing departmental performance, and showing radiology’s value in the health system, but it’s not the data itself that leads to the improvements. Rather, it’s the context that elevates data to information. Context turns data into information that you can use to gain insights and make actionable applications for lasting impact.

Let’s start with a few basic facts about medical imaging analytics



Conserus™ Workflow Engine Helps Ease Emergency Room Woes

10:09 am

Conserus Enterprise Workflow Solutions Help Make Emergency Rooms More EfficientThe increase in patient traffic through the ED and an associated increase in fast-read requests from ED physicians is just one of the real-life clinical issues that McKesson is able to address through its latest release of Conserus Workflow Intelligence™. In a recent discussion at the 2016 HIMSS conference, Dr. Evan Kaminer, CEO of Hudson Valley Radiology Associates, discussed the benefits realized for this application.


Communication Errors Go Well Beyond Results Reporting

3:31 pm

two physicians discussing radiology imaging resultsThe fastest way to derail a personal relationship is to miscommunicate. It turns out the same is true in the professional realm. The Joint Commission says communication errors are the number one reason for adverse events in hospitals.

Even more interesting (and relevant) for radiologists is a new study published in the American Journal of Roentgenology. It found that communication errors in imaging departments go well beyond results reporting.

Dr. Bettina Siewert and her colleagues at Beth Israel Deaconess Medical Center found that miscommunication can occur at any step in the imaging process. In fact, the majority of errors happen at steps other than result communication, including scheduling, performance, and study interpretation.


What You Need to Know about Cardiology Imaging as You Look Ahead to ACC 2016

9:49 am

Cardiology Workflow ACC 2016

The health care industry has historically been slow to adopt new technologies and methodologies. But the accelerated rate of technological advancement, combined with a mandate to improve outcomes while controlling costs, is compelling health care systems to explore new solutions.

Health care systems that embrace interoperability, consolidation of data, and intelligent analytics will be equipped to provide higher-quality patient care. Adopting these technological solutions is particularly important to help create a more efficient and patient-centric cardiology workflow.

As we look ahead to ACC.16, it’s important to take stock of the current trends that are reshaping cardiology workflow and imaging. Read on to see what’s happening now and what is just around the corner.


System Integration Key to Improved Radiology Diagnoses

1:58 pm

radiologists making fast diagnoses with system integration

Complete, accurate patient information is the name of the game these days. But access to that information can be trickier for radiologists than other specialists.

An article from says patients receive better medical care when providers have full access to complete information and notes, and that the comprehensive picture provided by an EHR can help providers diagnose patients’ problems sooner.

Many organizations have struggled to integrate their PACS and EHR. That means the information needed to improve the quality and speed of a diagnosis is not easily available to the imaging clinician. He or she must separately log into the EHR in most cases wasting time. Not to mention the clinician may not be able to quickly find the needed information using a less-familiar system, may increase the potential for error.


Confronting Complexity in Imaging

1:00 pm

Marty Khatib JD RT

Editor’s Note: The following article by Evan Godt is posted on and is reprinted here with permission. 

Image: Marty Khatib, JD, RT

Things are a bit complicated in healthcare, to say the least.

Whether it’s additional regulations, a competitive market or changing patient demographics, care delivery is becoming more com­plex every year. Thankfully, the tools to help physicians deal with the chal­lenges have also evolved.

Marty Khatib, JD, RT, is keenly aware of the demands facing medical imaging as the director of imaging services at Mercy San Juan Medical Center and functional lead for hospital imaging in Dignity Health’s Greater Sacramento, Calif., service area. He notes that today’s dynamic environment can only be navigated with the right people and technology.


You Really Can Do More With Less—or At Least More With the Same

8:00 am

Radiologist uses radiology workflow solution for optimized workflowWe’re all being asked to do more with less these days. Turns out, with the right tools and workflows, you actually can.

Radiologists know the feeling of increased job pressure is very real. It stems, of course, from technology improvements that mean reading hundreds or thousands of images on a multiplanar and 3D display rather than a few dozen axial plane CT images. Not to mention a little thing called the move toward value-based care.

In a recent article on, Dr. Nicolas Argy, says the solution is optimizing radiology workflow to use the skills of the entire imaging team. Argy is a healthcare consultant who practiced radiology for 30 years.


Flexible Workflow Systems: A Permanent, Automated Fix for Communication Gaps

5:11 am

Radiologist using a radiology workflow systemImagine someone quietly shadowing you through the work day, taking note of all the actions you took that require follow up. It would be a long list, especially if you’re a radiologist. Even for the most organized among us, keeping track of the patient and provider communications that need to take place in a single day can be overwhelming.

That’s the impetus behind today’s automated closed-loop radiology workflow systems — so sophisticated it’s like having someone at your side making sure nothing is missing or forgotten. And it’s not just about eliminating those middle-of-the-night realizations that you forgot something (although that’s certainly a benefit). It’s about reducing potential problems from communication gaps: Insurance company data suggests that communication problems are at least a causative factor in up to 80% of medical malpractice cases.


Before, During and After: Building Physician Relationships

9:22 am

Physician relationship building for physician referralsRelationship building is one of the most time consuming aspects of running a business. For a radiology practice, that means creating and sustaining relationships with referring physicians — a tall order. But, broken down into segments ‑ and with the help of technology ‑ that order can be quite manageable.

There’s some excellent information available on the web and elsewhere on ways to create new physician relationships while strengthening the relationships you have. We find it easiest to divide the work into three categories.