Medical Imaging Workflow
Medical Imaging Workflow
As the healthcare landscape continues to prioritize interoperability, data sharing and value-based care, the efficiency and flexibility of your medical imaging workflow is key. With this shift in healthcare, organizations must solve the challenges of simultaneously increasing efficiencies, reducing costs and maintaining patient care.
From a variety of McKesson industry experts and guest authors, get insight on key concerns for healthcare leaders, ranging from how to help your radiologists redefine their roles to improving your diagnostic imaging department. Read the articles below to begin improving your medical imaging workflow today.
Today’s value based care environment demands improvements in quality, interpretation and communication to deliver better outcomes for patients. In previous posts, we’ve discussed the impact intelligent workflow software can have on an individual’s patient journey, but today we’d like to highlight some of the ways automating workflow can help a radiologist.
Below are three specific ways workflow management can facilitate increased efficiency for radiologists in their daily work:
1. Critical Test Results Management
Every radiologist wants to expedite critical results. But without tools or a consistent workflow, departments can be forced to rely on manual workflows and human intervention, both of which make it difficult to close the communication loop.
For radiology departments to go beyond imaging and stay relevant in the healthcare industry, they need to clearly demonstrate their contribution to the organization’s overall success. Imaging continues to play a critical role across the patient care continuum, and as hospitals redefine their own benchmarks, imaging departments must also find new ways to prove their value. Outcomes and value are the benchmarks in today’s environment and to achieve results in these areas, radiologists need solutions that help them manage their processes more intelligently and more efficiently.
Radiologists operate in a fast-paced work environment, juggling a combination of tasks that includes interpreting studies, and calls from referring physicians. And as imaging volume rises while reimbursements decline, individual specialists are under more pressure than ever.
Reading 3D MR often means that radiologists must exit their PACS workstations and use a separate program to view the 3D images; they waste precious minutes waiting for those programs to load or navigating menus. But when 3D functionality is integrated into a radiologists’ everyday workflow, it can expedite the care process and limit many of those interruptions.
The Radiological Society of North America (RSNA) 2016 conference is history, but your need for automated, intelligent workflows in the transition to value-based care is very much front and center. The right focus can help take radiology beyond its traditional borders and even beyond imaging.
By putting intelligent imaging and radiology workflow management in place, your radiologists and their colleagues in the hospital and referring community have a clear path to better outcomes. This approach gives all of a patient’s care providers access to both data and images at the right time to help make accurate decisions about diagnosis and treatment even faster than before.
UMass Memorial Health Care wanted to drive quality improvements within radiology services for its system of hospitals and clinics. By implementing Conserus Workflow Intelligence™, they were able to address quality and communication gaps that occurred from clinical, technical and financial standpoints.
An automated peer review workflow is helping drive quality improvements and peer learning. An effective and potentially lifesaving system is in place to communicate critical results with referring physicians. Interaction between the ED and radiology is streamlined through the use of central mailboxes that help ensure there are no unnecessary delays. And the workflow for billing and coding is improving revenue, while ensuring the system can effectively address audits.
McKesson has again been named Company of the Year in the Medical Imaging category by global consulting firm Frost & Sullivan.
Scott Galbari, VP Marketing and Portfolio, of McKesson Imaging & Workflow Solutions (IWS) answers questions about the award and its significance.
Q: Why is industry recognition such as this important?
A: Industry recognition of the significant product changes and innovations we’ve undertaken since winning the award initially in 2014 illustrates how well-received Conserus™ solutions have been in the marketplace. According to the report, “McKesson Imaging Workflow Solutions group has risen from this period with what Frost & Sullivan considers as the most comprehensive and powerful enterprise imaging informatics vendor agnostic toolset available in the industry today.”
Value based care is driving radiologists to increase their focus on quality and outcomes that relate to patients’ overall wellbeing. MACRA contains several performance criteria for radiology, and quality metrics represent the largest component. With recent attention on the low rate of follow-up on radiologist recommendations, it isn’t surprising that many of these metrics relate to the process of screening exams and incidental findings follow-up.
One area where radiologists can directly impact both cost and outcomes is in incidental findings management. The increased volume and improved quality of images mean that radiologists detect more incidental findings that are unrelated to a patient’s current complaint. Managing these findings can require a considerable amount of time and incur significant cost for follow up.
As health systems continue their transition to value-based care, radiology providers are challenged to prove their value above and beyond the number of scans they read.
Fortunately, that value already exists. Radiologists’ work contributes directly to patient care, but they need ways to quantify, track, and report this contribution.
Medical College of Wisconsin (MCW) used Conserus Workflow Intelligence™ to create workflows that enabled tracking and reporting, both internally and externally. Through these workflows, they can show the value of their radiologists’ work to their internal stakeholders and create a culture of continuous improvement.
How Can Imaging Departments Stay Relevant and Align Themselves with Hospital Goals? And How Can Workflow Optimization Help?12:22 pm
Editor’s Note: The following article recently ran in imagingBiz and is reprinted here with permission.
If radiology departments want to stay relevant and thrive in the U.S. healthcare industry’s shift from volume-to-value, they need to clearly demonstrate their contribution to the organization’s overall success. Imaging continues to play a critical role across the patient care continuum, and as hospitals redefine their own benchmarks, imaging departments must also find new ways to prove their value. “Outcomes and value are the new drivers in today’s market,” says Ran Rumianek, Executive Director of Workflow at McKesson Imaging and Workflow Solutions. “To adapt, radiologists need solutions that help them manage their processes more intelligently and more efficiently.”
Successfully establishing and measuring quality in a health care system isn’t a singular event. You can’t achieve it, claim victory and then forget about it. Embedding a mindset of quality throughout a health care system is ultimately more powerful, but how is it possible to implement, let alone measure this intangible concept?
For Marlene Stodgell O’Grady, Director of Quality, Education and Safety at Alberta Health Services (AHS), a mindset of quality becomes possible in a culture that’s objective and focused on learning. She believes one way to foster this culture is through an anonymous peer review process, and during her work overseeing AHS’ regional quality system, she’s learned a few important lessons about what works and what doesn’t.