Do the Math: Imaging’s New Growth Equation

Imaging Strategy to Unlock Value

When we study dramatic failures like those that bring down power lines, we usually discover multiple issues. It’s the same with imaging — numerous forces have combined to decrease profitability, including saturated markets, a more complex patient population and declining reimbursement.

In her webinar, “2014 Imaging Market Outlook,” Sruti Nataraja of The Advisory Board Company takes a comprehensive look at all the factors contributing to imaging’s current state and observes the following:



  1. We’re getting diminishing returns from traditional growth
  2. The worst is yet to come with hospital reimbursement cuts

What Does State-of-the-Art Imaging Workflow Look Like?

Imaging Workflow SolutionsAs radiology departments become more complex, and the focus shifts to quality and efficiency, imaging workflows and data collection methods become significantly more complicated and sophisticated. That includes how radiologists facilitate patient care in the imaging environment; communicate and collaborate with other care providers; document and track radiology/physician interactions; and how radiology systems integrate and share data with other systems, such as electronic health records (EHRs). Imaging workflow management, now more than ever, needs to be automated, and data needs to be readily available in the imaging application tool set.


Handling Patient Complaints in the ED

Handling Patient Complaints in EDs For emergency department managers, complaints are a serious and complex issue. They are worrisome due to concerns of possible litigation – emergency medicine is one of the top 10 specialties facing a higher number of lawsuits – and because dissatisfied patients are at odds with goals to improve patient satisfaction and care.

At the same time, ED staff is working in an extremely challenging environment. Physicians must determine whether a patient is truly in pain or feigning it to get, for example, a Percocet prescription. Staff may have to tend to another patient whose partner is becoming belligerent and appears under the influence. Nevertheless, amidst the chaos that can be an ED, there are helpful strategies for handling patient complaints – whether they’re coming from patients or the patients’ loved ones.


Inside Out: A New Perspective on the Radiology Suite

Helping to Improve Radiology Patient CareSometimes, progress is as simple as viewing things from a different angle. For instance, when we consider radiology tests or procedures, we think of technologists and radiologists. What’s the best equipment for them, how can we make them more efficient, and how can we decrease the time they spend waiting for images?

But take that view and turn it 180 degrees to the patient, and everything changes. Success is no longer about departmental workflow; it’s about lowering the patient’s anxiety and frustration level to help improve radiology patient care.


Diagnostic Radiology: Call to Emphasize Value

Diagnostic Radiology Value to Healthcare November 8 is International Radiology Day. On the one hand, I think it’s wonderful that there’s a day to recognize the value that diagnostic radiology brings to healthcare and the numerous ways it helps improve quality of care. On the other hand, I believe that radiologists should not sit back on this day thinking about a job well done. Instead, International Radiology Day can be used as a call to action, further emphasizing the value of the work that radiologists do day in and day out.



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